Privacy policy

Effective Date: 15th November 2024

At Zama, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. By using our website, you consent to the practices described in this policy.

 

1. Information We Collect

When you place an order or register with us, we collect personal information to process your purchase and enhance your experience. This information may include:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information.
  • Order Information: Details related to your purchases, preferences, and past transactions.
  • Usage Data: Information collected automatically when you visit our site, such as IP addresses, browser type, operating system, and information collected through cookies and analytics tools.

 

2. How We Use Your Information

Zama collects and uses your personal information to:

  • Process and fulfill your orders.
  • Communicate with you regarding your orders, inquiries, or customer service requests.
  • Enhance and personalize your shopping experience.
  • Conduct marketing, promotions, and retargeting activities with your consent.
  • Analyze website performance and user behavior to improve our services.

 

3. Third-Party Services

We may share your information with trusted third-party providers who assist us in operating our business, such as:

  • Courier Services: To deliver your orders safely and on time.
  • Payment Processors: To securely process your transactions.
  • Marketing Partners: For promotional, advertising, and retargeting purposes through channels like email marketing, social media, and online advertising.

All third-party partners are contractually obligated to protect your data and use it solely for the purposes we specify.

 

4. Cookies and Tracking Technologies

Zama uses cookies and similar tracking technologies to enhance your browsing experience. These tools allow us to analyze user behavior, improve our site’s performance, and deliver personalized ads. The tracking technologies we use include:

  • Google Analytics: Provides insights into user interactions on our site.
  • Facebook Pixel: Helps us deliver relevant ads and measure their effectiveness.

You may adjust your browser settings to refuse cookies, but please note that certain features of the website may be affected.

 

5. Data Protection and Security

We take data security seriously and have implemented robust measures to protect your information. Access to personal data is restricted to authorized personnel only, such as top management and administrators. We use industry-standard security practices to safeguard your information against unauthorized access, alteration, or disclosure.

 

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications by following the unsubscribe link in our emails.
  • Request information on how your data is being used.

For any privacy-related inquiries or requests, please contact us at contact@zamawear.com or call us at 0304 7776777.

 

7. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or relevant laws. Any updates will be posted on this page, and your continued use of our site after these changes indicates your acceptance of the updated policy.

 

Contact Us

If you have questions, concerns, or requests regarding your privacy, please reach out to us: